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You can update the email connected to your Whop account at any time from your account settings. If you lose access to your registered email address, you will need to complete extra verification steps to keep your account secure.

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How to update your email

If your registered email is no longer accessible, you must contact Whop Support. Whop Support must verify your identity before making changes.

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1. Open your profile settings

  1. Log in to Whop.
  2. Select your profile picture to open your Account profile.
  3. Select Edit profile.

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2. Open your security settings

In the left-hand menu, select Account security.

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3. Edit your email

  1. Find your email at the top of the page.
  2. Select Change.
  3. Enter your new email address and select Send code.
If you see an “email already taken” error, check whether another account uses that email. If so, you can transfer memberships or contact Whop Support for help.

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4. Verify your new email

Enter the six-digit code sent to your new email address, then select Verify.

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Troubleshooting email change errors

Contact Whop Support if:
  • Your current registered email is inaccessible, or
  • You aren’t receiving the verification code
Whop uses strict security measures to protect your account. Some account change requests require identity verification by the Trust and Safety team to confirm that the account owner made the request.

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”No user found” at login

This means the email you entered isn’t linked to a Whop account.
  • Search your inbox for Whop confirmation emails, or check billing statements to find the email you used to sign up. You may have misspelled it.
  • Confirm whether you signed up through Discord. You may also have used Google with another email.

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Duplicate Whop accounts with different emails

If you have more than one Whop account with different email addresses, see Duplicate Whop accounts. You can transfer memberships from one account to another.